Your account

Your account keeps your details and your 6-digit code, which fills them in on our forms, in our app and at the check-in screen in the pharmacy. Orders, loyalty and subscriptions still work by mobile number either way.

Repeat prescriptionsTell us you’ve ordered in the NHS App or myGP, or ask us to order it Track an orderLook up an order with your reference and mobile number Your basketPick up where you left off Returns & refundsStart a return or check the policy Gift cardsBuy one, or check a balance at checkout Our servicesNHS Pharmacy First, flu jabs, travel health, and more My appointmentConfirm, change the time, or cancel an existing booking Your data and deleting your accountSee what we keep, get a copy, or have it deleted

Loyalty points

Earn 1 point per £1 spent. 100 points = £1 off a future order. Enter your mobile number to check your balance.

Refer a friend, you both get points

Share your code — when a friend places their first order with it, you both get 50 loyalty points.

Your subscriptions

Items you've chosen to get again monthly, at 10% off. Enter your mobile number to manage them.